BOSS, TELL ME... WHEN WILL I GET MY LADDER?
"It's better to under-promise and over-deliver than to oversell and under-deliver." Unknown O n FB, I have been getting these tempting ads from ‘Home Essentials’. For our newly-renovated Centre (THE DAWN CLUB CENTRE OF EXCELLENCE), we needed a simple, aesthetic ladder. ‘Home Essentials’ have been sending to my timeline a hundred ads about so many things, including beautifully-designed ladders. I booked a 3-step ladder (black colour) paying full amount. It’s close to ten days now… and, I haven’t received the ladder, yet. But, yes, I received a message confirming the order… and expressing regret on the delay… “Our delivery partner and the team are working on it… The delay is due to heavy rains”, I was told… But, it’s every sunny and bright outside… It’s not raining at all. So, I tried to follow up… But, you know how the situation today is: You are served by robots and not humans… AI gives you prompt response; but, it takes you in circles… I got frustrated and ...