HOW MUCH YOU KNOW VERSUS HOW MUCH YOU CARE
“No one cares how much you know, until they know how much you care.” -Theodore Roosevelt I had scheduled a P.D session for a small group of young ones today at 8. At around 9, last night, I got a message to attend some urgent work this morning. So, I called each of the young ones to inform them that I would not be taking their P.D. session this morning. The conversation on phone with one of my boys went like this… He: (Casually ) “Hello.” Me: “Hello Karan* beta, this is Gerry sir.” He: (Deadpan voice) “Yes?” Me: “Beta, this is Gerry sir.” He: (Same deadpan voice) “Yes?” I don’t know why, but, I lost my cool. “Beta, did you see my name on your mobile screen?” I asked my student, annoyed and a bit hurt, too. “Yes,” the boy replied. “Then, why that bland ‘Yes’?” I said, “ Why couldn’t you show some basic courtesy through your voice, a simple greeting like ‘Hello sir’ or ‘Good evening sir’… Why that i...