JUST A LITTLE MORE PATEINCE, THE NEXT TIME
When someone complains to you about anything, the worst thing you can do is arguing on his complaint. Take it from me, it will ruin your peace of mind! So, the best thing you can do is a gentle listening, without any defenses, without any disagreement with him. Try this trick, the next time you have someone complaining before you… It could be anybody… at home or outside. If he is in front of you, offer him a seat and a glass of water. Then, ask him to voice out… while you show all the empathy in the world… all the attention, all the concern and willingness to help him, to solve his problem. Now, I am not encouraging you to be a hypocrite. No. Be sincere. He has a complaint…and, that’s a fact. He has come to you with the complaint, because, he believes that the solution falls within your purview, within your control… Even if the solution doesn’t fall under your territory, it is best if you listen to him patiently and gently guide him to the one who c...