WHEN I FIRST SEEK TO UNDERSTAND...
“A man travels the
world over in search of what he needs
and returns home to
find it.”
George Moore
“First seek
to understand, then seek to be understood.” Dr. Stephen Covey places this as
the Fifth Habit in his remarkable book – ‘The 7 Habits of Highly Effective
People’. While explaining this habit, he says, that most people do not listen with
the intent to understand; they listen with the intent to reply…
I am no
exception…
Like many around
me, I, too, am, often, too quick in my judgements and reactions. I tend to
judge through my own foggy glasses… My quick reactions, invariably, stem from
my insecurities, inadequacies, misinformation or lack of information, and,
above all, from my prejudices. Yes, I am aware of the old warning, that I
should not judge a book by its cover… For, the depth, always, lies deep inside
the book!
But, then, in
this fast-and-furious world, patience, tolerance, empathy – and the Golden advice,
‘Do to others as you would have them do to you’ – yes, all these seem defunct…
But, I know –
they are not. They are very much relevant and they very much anchor the
effectiveness in our lives.
So, Dr. Covey’s Fifth
Habit of effectiveness calls for my patience, tolerance and empathy. It reminds
me, that I should first seek to understand others, then seek to be understood
by them…
You see, there
must be a valid reason why the other person behaves in a certain way… There
must a ‘story’ behind his behaviour. So, it will serve me better, if I pause
before judging, reacting and concluding… This pause helps me to appreciate and
respect the other person’s views – it helps me understand and accommodate him.
Some three
decades ago, I had published a small book, titled – ‘Blind Spots’. The book
carried some of my reflective notes… Here is one of them:
THE LIGHT
---------
I was terribly annoyed and angry
with my maid servant…
She had not turned up to work,
yet again,
Umpteen number of times, I had
told her gently
and warned her sternly.
Now, she had bunked, yet again.
I decided in my mind to throw her
out,
when she came next.
She came after a few days, visibly
shaken.
Someone beside her said:
“Her husband gets mental bouts
time and again…
Last few days, he didn’t allow anyone in their house
to leave the house.”
I said nothing…
She went on with her usual work.
Ironically, if we
truly, deeply seek to understand others, we wouldn’t seek to be understood by
others, at all…
GERALD D’CUNHA
Pic’s: Pixabay
Video: Muniba Irfan
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